Our plants are guaranteed to be true to name and arrive to you healthy, in good condition and ready to grow. This is our responsibility as a grower. As a gardener it is your job to select USDA zone appropriate plants, and see to the proper planting, mulching and regular watering of your new plants as detailed in our care instructions. We cannot be held responsible for losses due to extreme weather or poor soil conditions, improper storage, delayed planting and neglect. If your plants fail to grow, contact us and we will try to determine the cause.